"What we've got here is a failure to communicate."
- from the film Cool Hand Luke
All of us are communicating all day long.
But what training did any of us ever get?
"I was fortunate. My mother was a school teacher and taught me to read when I was four. I fell in love with words and wrote my first novel at age 10.
"I've been a communication professional all my life, writing and public speaking, creating books and courses and tv interviews, and mentoring those who have something meaningful to communicate."